Reception Administrator - Cirencester, United Kingdom - Aura Care Living Ltd

Aura Care Living Ltd
Aura Care Living Ltd
Verified Company
Cirencester, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

JOB DESCRIPTION

POST TITLE:
Administrator


REPORT TO:
General Manager

  • General reception duties
- the role will be based on a busy reception, taking calls, transferring to departments, greeting visitors and general Hospitality duties including serving lunch, making drinks

  • Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
  • To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
  • To support the Home Manager and General Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
  • To coordinate the duty rota, liaise with Bank and Agency staff when required.
  • To sort and distribute mail accordingly throughout the Home.
  • You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
  • Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
  • Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and followup any unpaid invoices.
  • Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
  • Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
  • Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
  • Prepare and submit data relating to petty cash and wages totalsmonthly
  • Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
  • Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
  • Attend training courses and sessions as required.
  • Maintain client, staff and business confidentiality at all times.
  • To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
  • To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Tasks and responsibilities within your area of capability may vary occasionally depending upon the needs of the business. You may be asked to undertake a variation of your normal routine to meet these needs. Your enthusiasm and flexibility will be appreciated.

Job Types:
Full-time, Contract, Permanent


Pay:
Up to £11.65 per hour

Expected hours:
No more than 42 per week


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift

Work Location:
In person
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