Parish & Digital Fundraising Officer - London, United Kingdom - The Diocese of Westminster

The Diocese of Westminster

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Profile Parish and Digital Fundraising Officer

Department Office of Fundraising and Stewardship

Reporting to Parish and Digital Fundraising Manager

Location / Address Vaughan House

Contract type Permanent

Hours 35 hours per week.
- (Core hours are 9am to 5pm, Monday to Friday, with a paid 1-hour lunch break. Some regional travel and regular evening work during certain periods is required, but time off in lieu is offered.)_

Salary £32,000 per annum

Job Reference 445-131

Job Purpose:

The Parish & Digital Fundraising Officer is responsible for managing the administration and processes involved in parish fundraising activity, such as regular giving promotion, contactless giving and digital fundraising, including giving via the parish websites and social media.

The Fundraising Officer also assists with digital activity as part of the central fundraising programme in the Diocese.

Principle duties and responsibilities
Working under the direction of the Parish & Digital Fundraising Manager, and with the Director of

Development, the Fundraising Officer will:

Planned Giving Campaigns (regular giving promotion campaigns)

Alongside the Parish & Digital Fundraising Manager, help build, manage and maintain a pipeline of

Planned Giving Drives with around 40 parishes each year.

Prepare financial information for parishes based on data from the Diocese's financial system, OPAS, and the fundraising CRM database, Donorfy.
Create and update template materials to support a parish to hold a planned giving drive, including financial data and stories from the parish.
Build, maintain and manage relationships with parish priests and finance committee members by scheduling site meeting(s) with them.
Maintain detailed notes in the database on parish contact, helping to build a record of fundraising activity, messages and themes used, how local volunteers helped, etc., with the aim of helping the Parish

& Digital Fundraising Manager to continuously improve and develop the strategy.

Prepare speaker notes, newsletter inserts, instructions for volunteers, pledge cards/forms, and other materials when requested by the parish.
Work closely with the Supporter Care team to ensure Gift Aid and data protection wording is correct, and to prepare thank you letters and other materials as required.
Ensure the correct quantities of materials are produced on schedule for use by the parish.
Arrange delivery of materials and supplies to the parish.
Brief, train, coach and prepare parish priests and all volunteers in required tasks and activities.
Liaise with parish donation recording and processing staff and volunteers to quantify returns and monitor progress, prepare reports and implement follow-up procedures.
Record and analyse data from PGDs, to continuously improve template materials for parishes and enable

Parish & Digital Fundraising Manager to report on performance.

Digital
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Contactless

Oversee the use of contactless giving devices across the Diocese, maintaining excellent knowledge of current providers and technology, and keeping up to date with advances in this area of digital giving
Encourage parishes to take up contactless giving devices, keeping up to date with performance of parishes with them.
Regularly update and report on income received from contactless devices for each parish. Analyse the data and advise Parish & Digital Fundraising Manager on Findings.
Support parishes and other diocesan projects to maximise the use of contactless donation devices and liaise with the supplier to place orders.
Maintain excellent relationships with suppliers, ensuring ongoing negotiation on rates and that parishes receive excellent customer service.
Prepare instructions both in written and digital form to support parishes to understand setting up and using their device.

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Social Media

Work with Parish & Digital Fundraising Manager to create adverts for paid social media, helping to make decisions to improve performance of appeals based on data, e.g. from Facebook analytics.
Through meetings with colleagues in Caritas Westminster and Communications, help identify opportunities for stories, film and photography that will engage supporters on social media.
Support with tendering for new business and building relationships with agencies and freelancers.

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Other

Help the wider fundraising team with events, major donor fundraising, annual appeals and the creation of stewardship-based newsletters and communications to donors and parishes.
Undertake other parish-related and wider fundraising assignments as determined by manager.
Create user guides, video and materials for parishes and wider organisation as required.
Build excellent relationships with colleagues across the organisation.
Maintain excellent understanding of the Fundraising Regulator Code of Practice, and be