Customer Service Representative - Liverpool, United Kingdom - Communications and Solutions Partners Group
Description
Are you passionate about providing exceptional customer experiences while driving sales success? Join our team as a Customer Service Executive and play a pivotal role in delivering outstanding service while meeting and exceeding sales targetsResponsibilities:
- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
- Build strong relationships with customers, understanding their needs and providing personalised service
- Collaborate with the sales team to meet individual and team sales goals
- Upsell products or services to customers when appropriate
- Analyze customer needs and provide appropriate solutions or recommendations
Skills:
- Strong upselling skills to maximize sales opportunities
- Ability to communicate effectively with customers from diverse backgrounds
- Strong dedication to providing exceptional customer service and building rapport with customers
Salary:
From £23,620.08 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Liverpool (preferred)
Work Location:
In person
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