Permanent Roaming Concierge/porter - London, United Kingdom - PMR

PMR
PMR
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our client is currently looking for a Relief Porter/Concierge to cover annual leave & sickness across 4 of their luxury residential developments, of which are based in Mayfair, Kensington, Gloucester Road & Sloane Square.


Hours: 35 hours per week (mix of day & night shifts, dependant on the needs of the client) - anything over 35 hours is paid at 1.

5x


Competencies

  • Communication
  • Drive, Perseverance and Quality Focus
  • Planning and Organisation
  • Adaptability and Flexibility
  • Teamwork and Empathy

Role Purpose
The Porter role is focused upon excelling in the area of Customer Service and providing an unrivalled resident experience.


Primary Responsibilities

  • To demonstrate excellent communication skills with colleagues and residents meeting tenants sometimes bespoke needs
  • Exhibit a passion for customer service and possess a clear focus towards creating and maintaining the best possible resident experience
  • To greet residents and their guests when they arrive at the building.
  • Strive to create an individual experience which makes the person feel valued
  • Be attentive to residents and visitors needs within reason

Essential experience:


  • Worked in a similar environment for a minimum of two years
  • A good working knowledge of Microsoft windows software including Word and Outlook

Desirable:


  • Residential experience
  • Hospitality background
  • Knowledge and experience of health and safety legislation as it applies to the work environment and residential buildings

Qualifications:


  • Good level of education to include written and verbal communication skills
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