Medical Secretary - London, United Kingdom - Lewisham and Greenwich NHS Trust

Lewisham and Greenwich NHS Trust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking for dedicated, motivated, proactive person to join our team to help us provide high quality care to our service.

The post holder will provide administrative and secretarial support to the General Surgery/ Colorectal Consultants and Senior Management Team. The post holder will also be required to attend meetings where agenda and minutes/note taking will be required. Communication is a must between external and internal members of staff as well as the public.

You must enjoy working in a busy environment and be able to prioritise your own workload.

You will need good interpersonal skills with the ability to work as part of a team, be IT literate, and able to work well under pressure in a fast paced environment.

To provide a full secretariat and clerical service to the Consultant and the Consultant's team.

The post is a vital link between the patient,the Consultant,the wider Trust and other People involved in the Provision of health care.

The post holder may on Occasion supervise other secretarial and clerical staff.

To act as a central point of information and communication for the clinical team.

To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties and specialist work.

To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley.

With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham.

We also provide some services at Queen Mary's Hospital in Sidcup.
As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years.

This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain.

Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention.

We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

To act as first point of contact on behalf of the consultant and the Trust and deal effectively and courteously with all enquiries from Gp's, parents, patients ,carers, other departments within the Trust and external bodies.

To produce correspondence, reports and clinical letters by the use of audio transcription technology (describe).

To type urgent clinical letters, including those of a sometimes distressing or emotional nature from audiotape or direct dictation as agreed.

To organise and support meetings on behalf of the Consultant and the Consultant's team, taking and distributing minutes as required.

To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.

To prioritise and process incoming correspondence and ensure that it is dealt with promptly by the appropriate member of staff.