Events and Membership Executive - Edinburgh, United Kingdom - Cross Resourcing

Cross Resourcing
Cross Resourcing
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are delighted to be working again with a Scottish based Professional Conference and Exhibition Organiser to recruit a Events and Membership Executive to join their growing team in Edinburgh


Our client manages large national and international conferences for the medical, academic and life sciences sectors throughout the UK, Europe, North America and Asia.

They are specialists in delivering face to face congresses, hybrid and fully virtual events.


Position reports to
Conference Manager


Location
Primarily based in our Edinburgh office.

Option to work up to two days from home


Salary
up to £26,000 and is commensurate with experience.


Role Purpose
In this role you will be responsible for the management of attendee registrations and payments across

multiple events as well as processing membership fees for our Association Clients.

Our client is looking for an experienced administrator to join their Event & Membership management team.

You should thrive working in a small team environment and enjoy all aspects of business administration

as well as the opportunities to travel that come with this position.


Role Responsibilities

  • Processing registrations and payments via our online software programme EventsAir (training
will be given).
communication).

  • Preparing financial reports in Excel to reconcile with bank statements and other internal
management reporting procedures.

  • Attending client meetings when required.
  • Maintaining accurate logs of all correspondence with delegates.
  • Preparation of all onsite registration materials.
  • Attending conferences onsite and staffing the registration desks to welcome and register
delegates.

  • Attendance at evening social events as required.
  • Assist with the set up and production of virtual conferences (training will be given).
  • Providing excellent customer service to delegates from all over the world (many of whom do not
have English as their first language).

  • General office administration duties, including taking incoming calls and redirecting to other
team members as necessary.


Key Skills

  • Knowledge and experience of the registration software platform EventsAir is an advantage but
not essential.

  • Responsibility for data input accuracy and proofreading.
  • Excellent customer service and confident and professional telephone manner.
  • Fast, accurate typing and strong numerical skills are essential.
  • Excellent knowledge of Excel and data manipulation within Excel spreadsheets.
  • Bookkeeping experience or other skills that can demonstrate ability to work with figures.
  • Confident in providing written registration reports to Senior Managers for circulation to clients.
  • Excellent organisational skills and ability to prioritise own workload in a very busy organisation.
  • Ability to work outwith normal pm office hours and to spend several days at a time away
from home either in the UK or abroad.

  • Flexibility with holiday arrangements/personal commitments so that you are able to attend all our
conferences as required.

  • Travel Required
  • Ability and willingness to travel to attend conferences onsite in the UK
  • Some international travel may also be required.
  • During the onsite execution of conferences, early morning and evening hours as well as
weekends may be required.

  • During high volume planning periods, longer hours may be required.

Benefits

  • Salary range is £20,000 £26,000 and is commensurate with experience.
  • Contributory company pension scheme.
  • Additional week's leave after 5 years of continuous service.
  • Opportunity to progress within the company for those wishing to pursue a career in Event
Management


Next Steps

Equal Opportunities
Cross Resourcing is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
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