Incident Response Senior Technical Operator - West Midlands, United Kingdom - SEVERN TRENT

SEVERN TRENT
SEVERN TRENT
Verified Company
West Midlands, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Hello, we're Severn Trent and we think water is wonderful. Oh, we're pretty keen on people too.


24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK.

Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality.

We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.


EVERYTHING YOU NEED TO KNOW
Our Waste Water Incident Response team have an opportunity for you to join as our new
Senior Technical Operator
In this role you'll be based from our central base at Minworth, you'll cover the whole Severn Trent area.


You'll ensure we meet our key business objectives Safer Better & Faster, including the 4 Production Principles - protecting the environment, a proactive mind-set, technical expertise and driving highest site standards.


The role will give you the opportunity to be outdoors, for most of your working day, with all that comes with that, you will find yourself in urban and rural settings so you will be provided with equipment, work clothing and a company vehicle from the base location.

You'll support the team manager with health and safety compliance and asset improvements.

While managing on site incident management of waste water events including logístical coordination, resource planning and site supervision of multiple operatives and HGV drivers.

You'll also create/review contingency plans and help with completing pollution storyboards.


The role requires someone who can take over on site tankering operations during shift change over to allow the team to provide a 24/7 service and also help with identifying and delivering efficiency savings, such as power reduction and chemical usage through process optimisation.

Working hours will be Monday to Friday 11am - 7pm. You'll also be part of an out of hours standby cover rota.

Some of your other key accountabilities will include:

  • Mentor, coordinate and deliver training and awareness to staff across the Waste Water Incident Response Team to improve performance when responding to an event.
  • Setting up of traffic management required to enable safe and effective waste water tankering operations.
  • Electronically raising traffic management sketches for notices and permits reactively or when building planned works via the use of a laptop or handheld device on STW IT systems.
  • Liaise and communicate as required with other departments and third parties including Transport, Operations and Maintenance, Network Control, line managers, escalated external logistics support and other relevant parties.
  • Perform & record daily and weekly vehicles checks as per STW procedures, reporting any defects to relevant parties and make sure they're maintained, clean and in a roadworthy condition.
  • Ensure you comply with the Working Time Directive and driving regulations and Provide additional logístical and equipment support to other areas of the organisation when and where required.

WHAT YOU'LL BRING TO THE ROLE


We're seeking our new Senior Technical Operator to be comfortable complying with the Working Time Directive and driving regulations, while providing additional logístical and equipment support to other areas of the organisation when and where required.


You'll have experience in working with customers and the general public, managing own driver time using driver books, be computer literate, have a knowledge of waste water networks/operations and hold a full and valid Category C Driving Licence.

To be successful, it's expected that you'll have excellent problem solving and communication skills.

With the ability to work unsupervised in all weather conditions and to dynamically risk assess site access and working conditions depending on specific circumstances an arrival.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We want people who show up and get involved.

Those who are ready to be part of something bigger and who want to make a difference because they care.


Is that you?

WHAT'S IN IT FOR YOU
Working here isn't just a job. You can build a career at Severn Trent, and we'll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some
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