Senior Library Assistant - Halesowen, United Kingdom - GLL

GLL

Verified Company

Halesowen, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

GLL is currently recruiting Senior Library Assistant to join the team at Halesowen.

As a Senior Library Assistant you will be working in a busy community focused library giving access to wide variety of collections and resources including books, public access computers and local studies reference collections.

With Community at the heart of everything we do, as a Senior Library Assistant, you'll ensure that every visitor to the Library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return.

As a key frontline staff member, you'll adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services.

Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records and even helping them find their ideal job using our IT systems.

What you need:

Experience working within the libraries.
Evidence of making a difference to customers
Confident IT skills and knowledge
Excellent numeracy, literacy and communications skills
Administration skills
Experience of using Library Management systems, would be useful
A real focus on customer service.
Passion and personality
Evidence of being organised and efficient
Customer Service Qualification (desirable)
Be a great team player

What you'll do:

Work as part of the team to ensure the smooth operation of the library
Provide warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit by truly engaging with customers to understand the reason behind their visit
Devise and create imaginative and fun children's activities
Deliver story time and craft activities for under 5's
Follow the safeguarding of children and vulnerable adults policy and procedures
Follow all Normal & Emergency Operating Procedures as well as adhering to relevant polices and manuals
Interact with customers through conversations and supporting their needs
Support customers with all queries available at the library
Fully participate in and engage in the any training provided.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

In return, you will get:

36 hours a week permanent role
Industry leading rates of pay banding dependant on relevant qualifications
Discounted membership at our leisure centres
Discounts across thousands of retailers (GLL Extras)
A fantastic pension scheme
25% off Red Letter Days
25% off Buy A Gift
20% off GLL spa experience treatments and associated products.
20% off Tea and Tonic products
Ride to work scheme
Free eye tests and discounted glasses
The opportunity to join the GLL Society and have a say in how we are run plus associated social events
Exclusive discounts on our villas in Portugal
Exclusive discounts on our Ski chalets in Bulgaria
Health assurance
Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.

About GLL:

As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities.

We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us.

To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.

Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

A permanent employment contract
part time and full time
A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in libraries, sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.

Passionate about seeing our communities th