Key Account Handler - King's Lynn, United Kingdom - Recipharm

Recipharm

Verified Company

King's Lynn, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recipharm (formerly Bespak) are looking for a Key Account Handler to join our Customer Service team. This role is predominately based at our King's Lynn for a 12-month fixed term.

You will benefit from a competitive salary that includes a discretionary annual bonus, 28 days leave plus bank holidays, 8% company pension contribution to employees 3%, onsite parking and medical + dental insurance.

As a Key Account Handler at Recipharm you will join our customer service team and help develop existing customer relationships so that new business opportunities can be taken advantage of.

You will be managing day to day customers' orders from placement to despatch, in line with the customers' expectations, and delivering outstanding customer satisfaction to both external and internal stakeholders.

Recipharm in King's Lynn is an award-winning global market leading product development and manufacturing business with nearly 1300 staff.

Our business specialises in the design, development, and manufacture of highly complexed injection moulded components for medical and pharmaceutical devices.

The Recipharm group is a top 5 pharmaceutical CDMO and operates 35 facilities across 10 countries with over 9500 staff.

Our global presence and wealth of experience allows our outstanding employees to develop and progress within our organisation.

As a Key Account Handler your duties will include:

Manage all day-to-day customer activity and contact
Input accurately and professionally customer purchase orders into SAP
Proactively track customer orders from purchase order through to despatch and invoice
Implement timely and "rightfirsttime" customer invoicing
Create and maintain customer profile information ensuring accurate records
Provide project input as required to ensure that the department's objectives are achieved

About You:

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Key Account Handler key skills and experience:

Educated to 'GCSE' level (or equivalent)
Proven experience of working with PCs
Competent at influencing a wide variety of stakeholders
Excellent communication and interpersonal relationship building skills

As an ethical employer we align our BZero sustainability initiative aim to be accredited to SBTI which means we are on a road to carbon reduction targeting net zero and are proud to be ISO certified in 14001, 45001 and 13485.

Our core values are Tenacity, Reliability, Respect and Entrepreneurship, these are woven into the fabric of our business and the values that we gauge ourselves upon.

We're flexible.

We understand that there is a life outside of work, so we aim to support you in attaining a happy work/life balance.

To cater for employees' individual circumstances, and where possible, we agree flexible working arrangements.

We value our inclusivity as we believe diversity should be embraced and celebrated. We live and work by these values and that's what makes Recipharm a great place to work.

We are proud to be a Disability Confident employer.

We will support you throughout the recruitment process with any adjustments you require therefore please contact the Recruitment Team if you require support.