Supervisor, Per Hour, 40 Hours Per - Ellesmere Port, United Kingdom - McArthurGlen Designer Outlets

Tom O´Connor

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Tom O´Connor

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Job description

Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.


  • Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate to staff all marketing and sales promotions.
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customers' an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
  • Perform manageronduty functions, manage store opening/closing functions and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

_About_ YOU**- You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.


Job Reference:
CHE03473

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