Accommodation Office Assistant - Leeds, United Kingdom - University of Leeds

University of Leeds

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Accommodation Office Assistant:

Salary:
Grade 4 (£23,700 - £25,138 p.a.

depending on experience):
We are open to discussing flexible working arrangements.

Are you committed to delivering a high level of customer service and are passionate about helping students? Have you worked in a busy office environment? Do you have good organisation and communication skills?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus.

We are an innovative service with a clear vision to provide some of the country's best student accommodation.

We are seeking an Accommodation Assistant to be responsible for dealing with enquiries from prospective and existing residents; providing customer support in writing, over the phone and in person.

Committed to delivering a high level of customer service in a busy office environment in order to improve the student experience for residents.

The working hours are normally Monday to Friday, however, the post holder will be required to work 5 over 7 days, with occasional Saturdays or Sundays during September and occasional weekend or evening shifts throughout the year to ensure that business needs are covered during busy periods.

What we offer in return

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) That's 42 days a year
Generous pension scheme options plus life assurance
Health and Wellbeing: Discounted staff membership options at The Edge, our stateoftheart Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and selfdevelopment courses including languages, Creative Writing, Wellbeing Therapies and much more.
Access to onsite childcare, shopping discounts and travel schemes are also available.

And much more

To explore the post further or for any queries you may have, please contact:
Heidi Turner, Accommodation Office Manager

Tel:

Location: