Customer Service Executive - Magherafelt, United Kingdom - Vickerstock

Vickerstock

Verified Company

Magherafelt, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Posted 15 February 202
Salary Negotiable
LocationMagherafelt
Job type Permanent
DisciplineProfessional Services Jobs
Reference7655_
Contact NameMary Quinn

Job description:

**Customer Service Executive
**We are working on behalf of a household name to recruit for a Customer Service Executive on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. Based in Magherafelt.

Your new role as a Customer Service Executive will include:

Providing support for all customer queries
Providing an exceptional level of customer service, communicating to customers in a professional manner
Responsible for the administration
Work as part of a team to prioritise and manage the workload
Ensure customers are kept up to date, ensuring any issues are escalated to management
Monitoring of target dates for jobs, tracking updates and job status
Liaising with internal stakeholders regularly providing accurate and detailed information
Job completions, updating and reviewing system/data input.
Inputting codes on completions readying them for invoicing.
Maintaining standards and processes to reach KPI targets
To perform the job in accordance with the company's policies and procedures,

What you'll need to succeed as a Customer Service Executive: