Customer Specialist - Chelmsford, United Kingdom - Classic Trade Ltd
2 weeks ago
Description
Customer Specialist
The Customer Specialists are the face of the business, they are the first contact for inbound enquiries and play a vital role in helping the company achieve it's ambitious growth plans.
- No cold calling _and full training is provided
Responsibilities_
- Speaking with customers about selling a classic or performance car
- Developing positive relationships and managing customers expectations
- Updating customer records on our internal systems
- Dealing with general enquiries
- Liaising with the dealer account management team
Requirements_
- Experience in a telesales based role
- A friendly, positive personality with a willingness to work hard
- A great telephone manner, and the ability to talk engagingly to a variety of customers
- An organised working style with strong attention to detail
- Good written and verbal communication skills
- Automotive industry experience would be advantageous but not essential.
OTE:
£50,000 - £60,000 (Uncapped)
Salary:
£50,000.00-£60,000.00 per year
Ability to commute/relocate:
- Chelmsford, CM1 1NT: reliably commute or plan to relocate before starting work (required)
Experience:
- automotive: 2 years (preferred)
- sales: 2 years (preferred)
Work Location:
Hybrid remote in Chelmsford, CM1 1NT
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