Customer Service Vehicle Rental Advisor - Birmingham, United Kingdom - Jonathan Lee Recruitment
Description
With 10 years' experience providing quality vehicles for disability, education and industrial utility, together with an unmatched customer support to our clients' which puts us first in our class.
We are seeking to expand our team with two additional rentaladvisers.The senior role will suit someone who has previous rental hire experience and the trainee rental hire co-ordinator role will suit someone with previous administrative and customer service experience.
Benefits include:
- Salary range £22£35,000 dependent on level of experience.
- Free parking
- Dress down Fridays / early finish last Friday of the month
- Staff nights out / great team environment
- Working week Mon-Friday working 1 in 4 Saturday mornings
The role of Vehicle Rental Co-ordinator:
- To be involved in all aspects of hire and rental of vehicles
- Provide front line customer service for customers bookings
- Plan routes for delivery and collection of vehicles
- Liaise with external providers to ensure vehicle repairs are undertaken and replacement parts supplied and costs recharged to clients
- Accurately record data on our database system
- Excellent communication skills and customer service experience
- Prior experience in customer management and ideally engineer allocation
- Excellent administrative and organisational skills
- You will be outgoing, friendly, hardworking and join a team of eight in an open plan office.
Systems training and on the job coaching provided.
However, customer service experience essential.
This is an ideal role for you if you have previously worked within the rental car hire industrial or have customer service skills and would enjoy moving into this exciting fast paced industry.
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