Support Service Administrator - Portland, United Kingdom - HM Prison & Probation Service

HM Prison & Probation Service
HM Prison & Probation Service
Verified Company
Portland, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £21,355- pro-rata
Job grade:


  • Administrative Assistant
  • HMPPS Band 2
    Contract type:
  • Permanent
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Flexible working, Part-time
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • This position is based at HM Prison Verne Portland, DT5 1EQAbout the job

Job summary:


  • Please refer to Job Description
    Job description:

Job Title:


SSA :
Business Hub


Group Profile:
Support Services Administration


Organisation Level:
Support


Band: 2


Overview of the job
This is an administrative job in an establishment.


Summary


The job holder will provide administrative support within the Business Hub including switchboard duties, post distribution, filing, photocopying and typing (if qualified typist).

This is a non-operational job with no line management responsibilities.


Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:

  • Operate the switchboard appropriately by identifying the caller's needs ensuring all messages are communicated to the appropriate parties.
  • Receive, open, distribute and monitor all prisoner mail on a daily basis in line with local and national policies and make sure it is kept securely at all times.
  • Receive/distribute all incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail.
  • Send, collect and distribute faxes to appropriate staff.
  • Forward any mail on to establishments for prisoners who have transferred.
  • Make sure investigation and hearing tapes are transcribed in an efficient and accurate manner (if qualified typist).
  • Provide copy typing provision when required (if qualified typist).
  • Keep securely copies of all documentation, either in hard copy or electronic form.
  • Act as contact point for communications, prioritise and distribute to the appropriate person or relevant department in establishment.

Undertake administrative tasks including:

  • Provide administrational assistance in area of work.
  • Maintain accurate filing system for area of work.
  • Respond to queries relating to area of work, redirecting where required.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.


Person specification:


  • Please refer to Job Description
    Behaviours:
We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Working Together
  • Communicating and Influencing
  • Making Effective Decisions

Benefits:


  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.
  • Feedback will only be provided if you attend an interview or assessment.

Security:


  • People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

  • UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)
Working for the Civil Service:

  • The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
  • We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
  • The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
  • This vacancy is part of the Great Place to Work for Veterans (opens in a new wind
More jobs from HM Prison & Probation Service
See all jobs of HM Prison & Probation Service