Apprentice Clinic Clerk - Wirral, United Kingdom - Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospital NHS Foundation Trust

Verified Company

Wirral, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Clatterbridge Diagnostic Centre have an exciting opportunity for a Full Time Clinic Clerk to join our growing team. Hours will be between 07:30 - 8pm on a rota basis

Duties

Schedule appointments for all Diagnostics
Reception and registration of patients and issuing patient preparations as appropriate
Completion of all required documentation and computer records
Taking telephone calls and following up enquiries from patients, clinics, wards, and General Practitioners
Contacting patients via telephone to make and confirm appointments
Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff and General Practitioners
Drawing difficulties to the attention of the supervisor and/or clinical staff and making suggestions for improvements
Requirement to work in any of the clerical areas within the Diagnostic Centre's, on either a temporary or permanent basis
Assisting other members of clerical staff to cover sickness, annual leave, etc.
All new colleagues can expect to receive a warm and friendly Wirral welcome from us here at Clatterbridge Diagnostics. We are described as "Kind, Helpful and professional" and given fivestar reviews by our patients.
This is one of the first Community Diagnostic Centres in England that are being established as part of a national programme aimed at increasing diagnostic capacity.
Wirral University Teaching Hospital (WUTH) and The Clatterbridge Cancer Centre (CCC) are working in partnership to deliver the service after being awarded a share of national funding to create one of the 40 + new Community Diagnostic Centres planned across England.
The service will offer earlier access to diagnostics, reducing the time that patients wait for tests for a wide range of conditions including heart disease, lung conditions and cancer and will therefore provide earlier diagnoses for people in Wirral.
The service delivers increased testing for MRI, CT, Ultrasound, X-Ray, Sleep Apnoea, Blood Tests, ECHO, ECGs and Respiratory testing.
The partnership approach will also see a new Diagnostic Centre on the Clatterbridge Hospital site to further increase diagnostic testing for patients including CT and MRI.
The first part of the service started as a pilot in July 2021, receiving radiology patients and was officially named Clatterbridge Diagnostics at the end of October 2021. Thousands of patients have directly benefited from earlier access to diagnostic testing.

Duties

Schedule appointments for all Diagnostics
Reception and registration of patients and issuing patient preparations as appropriate
Completion of all required documentation and computer records
Taking telephone calls and following up enquiries from patients, clinics, wards, and General Practitioners
Contacting patients via telephone to make and confirm appointments
Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff and General Practitioners
Drawing difficulties to the attention of the supervisor and/or clinical staff and making suggestions for improvements
Requirement to work in any of the clerical areas within the Diagnostic Centre's, on either a temporary or permanent basis
Assisting other members of clerical staff to cover sickness, annual leave, etc.

If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust's apprenticeship offer

Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship.

Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme. Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract