Housing and Services Manager - Newcastle Upon Tyne, United Kingdom - Trigon Recruitment

Trigon Recruitment
Trigon Recruitment
Verified Company
Newcastle Upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Role:

  • Housing Facilities and Acquisitions Manager****Salary:
- £36k per annum DOE****Location:

  • North East England**
    Perm role

Role Overview

Role responsibilities

  • Provide strong and dedicated leadership
  • Lead residential property service functions and teams
  • Ensure high quality homes are provided
  • Ensure homes are well maintained and compliant with legislation and relevant standards
  • Work alongside director too increase current housing stock across operational areas through ownership or lease model
  • To visit potential properties and make commercial decisions around acquisitions
  • Travel nationally as and when required
  • Manage, mentor, coach and ensure the development of those reporting to you.
  • Ensuring staff have a personal development plan, recruitment, induction, monitoring performance, managing absence, and carrying our performance & development reviews
  • Implement, develop, lead, and assist in the operational management of our repairs and maintenance functions.
  • Monitor repairs against set KPI's in relation to responsiveness, achievement against timescales, quality of repair, customer feedback and getting it right first time.
  • Lead in the creation and delivery of improvement plans to support the achievement of our KPI's and milestones as detailed within our Housing Strategy and future growth plans
  • Collate and coordinate quotes for required works to ensure value for money and oversee work confirming it is completed to a high standard and in line with quotes and our expectations
  • Develop good interagency working relationships/partnership with key stakeholders, including other services that facilitate the continued development of our services and housing offer
  • Support the Director in the development and implementation of the fiveyear Housing Strategy and Growth Plan and any other associated action plans
  • View properties to lease/purchase and undertake condition surveys, identifying any required works and costing that will determine the viability of the acquisition and inform the decisionmaking process
  • Take the lead in relation to the management of our leased stock working with other housing staff and managers to ensure break clauses are discussed in a timely manner and decisions are made based on occupancy, location, quality of the property etc. andserve notice as required.
  • Work alongside the Director and take the lead in relation to negotiating new leases, property purchases and renegotiations of leases inline with growth plans and our housing strategy utilising the tools developed by the finance team.
  • Work with the QPM and Director to ensure all properties, including those with grant funding attached have a comprehensive property file in place that would be suitable if picked for a Home's England Compliance Audit
  • Be the main point of contact and take the lead in relation to commissioned units for Service Managers, HB departments and superior landlords. This will include signing of quotes/invoices, obtaining compliance documents, ensuring annual condition surveysare completed to support with budgeting and dealing with repair and maintenance requests.
  • Work flexibly when required including some evenings and weekends and participate in the emergency phone rota when required
  • Support with the preparation of annual budget projections in conjunction with the Finance functions and operate within agreed budgets to meet financial targets.
  • Identify any financial issues or concerns within your area of work and raise these with Finance Business Manager and the Director
  • Level 5 Managament qualification or equivalent
  • Experience in housing services
  • Worked at a senior level
  • Be a driver and have access to a vehicle
  • Good inter personal skills
  • Proven ability to manage teams
  • Ability to develop staff
  • Prepared to travel nationally when required
  • Genuine desire to work in the 3rd sector

Staff Benefits

A generous staff benefits package is available including:

  • Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)
  • Annual leave purchase scheme
  • Enhanced occupational sick pay
  • Enhanced employer contribution to your workplace pension
  • Death in service benefit
  • Free Will writing
  • Eyecare vouchers
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