Head of Property Management - West London, United Kingdom - Dove & Hawk

Dove & Hawk
Dove & Hawk
Verified Company
West London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Dove and Hawk have partnered with this forward-thinking independent Estate Agent, who is looking for an experienced Property Manager to head up their Property Management team.


Duties:


  • Manage a portfolio of 150 properties
  • Manage a team of
  • Supervise the daytoday management of the residential portfolio.
  • Set the standard for the level of customer service we strive for, and lead by example.
  • Motivate, organise, and train team members to ensure they have the capacity to deliver excellent service.
  • Deliver yearonyear revenue growth to the Lettings Department.
  • Establish an effective response structure for new maintenance issues and queries (traffic light/triage/expected response times).
  • Attend in person and remote meetings with landlords, establishing trust and confidence.
  • Organise and monitor the performance of contractors, and where necessary recruit new/better contractors.
  • Ensure compliance with all UK and local authority regulations (EPC, EICR, gas safety, HMO, etc.).
  • Organise and delegate renewals, Section 21, checkin/checkout, inventories, deposit registration/return, change of sharer, etc.
  • Oversee required pretenancy works in conjunction with negotiators.
  • Work daily with Head of Lettings to deliver a coherent and consistent level of customer service focused on business retention and growth.

Days & Hours:
Monday - Friday - 9-6

Salary:
£40,000 + Commission - per annum
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