Operations Administrator - Bristol, United Kingdom - Alexander Mae

Alexander Mae
Alexander Mae
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

The Company:

Our client is a successful company specialising in CCTV and integrated security systems


The Job:

On their behalf we are looking for an
Operations Administrator in their Yate office, in Bristol


Responsibilities will include:

  • The accurate logging & updating of calls
  • Ordering kit through suppliers and creating purchase orders
  • Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
  • Dealing with general administrative tasks
  • Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.
  • Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.
  • Liaising with the purchase ledger department in respect of subcontractor invoice sign offs.

The Person:

For this role our client is looking for the following skills and experience:

  • Previous within a service industry with a proven track record in delivering excellent customer service at all levels.
  • GCSE pass in Maths & English or equivalent required
  • Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express
  • Excellent communication skills, both written & verbal
  • The ability to prioritise and proactively manage your own workload, whilst working under pressure
  • The ability to work on your own initiative & make decisions when required.
  • Have accuracy and attention to detail
  • Be a team player with a sense of humour

The Benefits:


  • Company pension scheme (after probation period)
  • Company life insurance scheme (after probation period)
  • Access to Employee Assistance Programme (EAP)
  • 25 days holiday

The Salary:

£22,6600


The Hours:

This is a full-time position for 37.5 hours per week and is office based.


The Location:

Yate, Bristol, South Gloucestershire (100% office based)


The Extra Info:

Please note that all employees need to go through an enhanced security screening process including DBS for this company.


INDLS

Job Types:
Full-time, Permanent


Salary:
£22,660.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person
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