Servicenow Technical Consultant - Southwark, United Kingdom - Anson McCade Ltd - IT and Finance Recruitment

Anson McCade Ltd - IT and Finance Recruitment
Anson McCade Ltd - IT and Finance Recruitment
Verified Company
Southwark, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Core Responsibilities as a ServiceNow Technical Consultant:

  • As a Technical Consultant, you will be responsible for providing technical expertise and guidance to our clients as they implement and optimize their use of the ServiceNow platform.
  • Have responsibility for technical input to qualification and business approval meetings to make a recognized technical contribution.
  • Design small or medium scale solutions (or parts of larger solutions) which need mínimal review following peer review.
  • Identifying, designing and delivering larger or more complex architectures, strategies and specific solutions through the ServiceNow platform.
  • Understand sales processes, information and support requirements, and assists sales staff in identifying leads.
  • Represent the business at customer forums, conferences, and professional bodies to build the businesses reputation in the market place.
  • Engage with the company's Business and Engagement team to own the solution delivery on ServiceNow projects, and support business growth and other related activities.
  • Deliver a positive and valueadd experience for your customers in every interaction.
  • Contribute tactical and impactful tools, techniques, and methods to continuously improve our businesses' technical delivery.
  • Communicate in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs.
  • Maintain a high level of product and solution knowledge and an uptodate skills profile in ServiceNow services.
  • Support the sales team in developing the business, utilising your expertise and experience of ServiceNow & other ITSM/ITOM tools and topics, frequently taking the leading role in client presentations and marketing events, to secure both new and extensionbusiness opportunities.
  • In this role, you will work closely with clients to understand their unique needs and challenges, and provide recommendations for improving the efficiency and effectiveness of their ServiceNow solutions. You will also be responsible for leading the designand implementation of ServiceNow projects, and working with clients to ensure that their solutions are successfully adopted and utilized.
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