Secretarial Team Leader - Bristol, United Kingdom - Yolk Recruitment Ltd
Description
Secretarial Team Leader
Yolk Recruitment is working closely with a leading international Law Firm in the heart of Bristol, to find a driven and experienced Secretarial Team Leader to join their team.
Being a leading law practice, they are dedicated to providing an environment that encourages innovative thinking and the continued development of their talented colleagues.
What you'll be doing?
This is an excellent opportunity for a Secretarial Team Leader to join a dynamic and successful Law Firm based in Bristol.
You will also:
- Organise and complete one to ones and performance reviews of the team, and provide training, support and guidance to the team.
- Support with the recruitment and onboarding of administrators and secretaries to the team
- Prepare documents and correspondence from digital dictation and amending documents to client specifications, alongside creating and updating electronic bundles and collating disclosure documents.
- Manage fee earner inboxes and diaries, booking day to day appointments and making travel arrangements.
- Prepare and create client reports.
- Support with billing and accounts queries when required.
- Maintain good knowledge and understanding of client billing processes and rate tables.
- Ensure all databases and systems are accurate and up to date, and manage the case management system.
- Regularly hold team meetings, to drive performance and actions whilst ensuring they feel supported, focussed and passionate
- Ensure all members of the team are working in line with client and company values and objectives.
What you'll bring to the team?
As a fantastic Secretarial Team Leader, you will be experienced managing a small team within a professional services environment
You will also be:
- Passionate about providing excellent customer service and building relationships with customers and clients
- Experienced in secretarial and administrative roles
- Confident in keeping team members focussed, driven and passionate about their work
- Empathetic and understanding about emotions and situations, and supportive of team members
- Excellent communication, written and IT skills, with a keen eye for detail and ability to prioritise workload
- Friendly and supportive to both other team members and customers.
And this is what you'll get in return?
By being a Secretarial Team Leader, you will receive a salary up to £31,000 depending upon experience, alongside:
- 24 Days Holiday + Bank Holidays, increasing through years of service + Opportunity to buy/sell days
- Hybrid and Flexible working opportunities
- Health and Wellbeing schemes, including medical insurance and an EAP
- Various other discounts and benefits available
- A supportive and friendly team to work alongside everyday
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