Administrator - Croydon - Reed in Partnership

Reed in Partnership
Reed in Partnership
Verified Company
Croydon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Do you have great accuracy and attention to detail?

Can you manage your own workload and strive to be well organised?
Consider the role of an
Administratorat
Reed in Partnership

What the job is about?

The Administrator assists a team of Support Workers, the Activity Co-ordinator, and Hub Manager to deliver services within an Activity Hub.

These services are delivered as part of a programme designed to helpoffenderslead law abiding lives and access mainstreamactivity.

Reed in Partnership requires the full commitment and cooperation of its employees to strictly adhere to company policies and procedures, which includes quality standards, data protection, health and safety, diversity and safeguarding.


Your main responsibilities would be:


  • Meeting and greeting participants, delivery partners and visitors to the Activity Hub
  • Helping to manage attendance at the Hub, ensuring only authorised people have access to the Hub.
  • Registering all participants, delivery partners and visitors on arrival and issuing passes.
  • Supporting potential participants who arrive at the Hub without an appointment by checking eligibility and booking an appointment.
  • Taking internal and external phone calls and transferring them to the most appropriate colleague.
  • Observing interactions in the Hub and dealing with, or reporting, issues or concerns.
  • Supporting the Activity Coordinator in the setting up of activities.
  • Managing Hub supplies, facilities, and equipment (e.g. stationery and printers), ordering supplies and equipment as required.

What's in it for you?
Alongside a generous base salary, you will have access to our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.


Required skills & experience:


  • Experience of working effectively within an office based customer service or sales environment.
  • Demonstrable experience of delivering high quality customer service
  • Experience of working in a fast paced, target orientated environment.
  • Experience of using database systems to input data accurately (Excel spreadsheet)
  • Strong verbal communication skills and good influencing skills.
  • Ability to follow processes
  • Attentive to detail, ensuring all relevant data is captured accurately.
**Disability Confident Commitment
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