Customer Service Administrator - Dewsbury, United Kingdom - Lucy Walker Recruitment Ltd

Lucy Walker Recruitment Ltd

Verified Company

Dewsbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What you will be involved with:

Resolving delivery queries and liaising with couriers or the warehouse as needed
Processing returned orders and handling returns to customers
Processing credit requests or possible refunds
Working with the other Customer Support Advisors to offer support with their work and to their customers
Any associated administration tasks that naturally come with the role.
You will process incoming orders via Sage and be aware of stock availability
Handling product queries and providing proactive information to customers on the product range
You will receive initial training which will cover all areas of the business to really understand the product range and the work that you are involved with

What we are looking for:

Experience of working within a similar Administration or customer focused role
Keeping the customer intranet up to date with information
A team player who will support other members of the team as the role naturally dictates
Hard working and loyal
Strong IT skills and any knowledge of Sage would be a bonus

These are excellent roles, working within a highly successful business in Dewsbury.

If you have experience within Customer Services and are looking for that next step, this could be the role for you.

These roles are available now, so if you are interested, do not delay and call us today Without strong and related customer services experience your CV will not be considered and you need not apply.