Administrator - Bristol, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Outstanding Opportunities for Progression

Award-Winning Business With a "Family Feel"

About Our Client:

Our client, a leading Transport and Logistics business are looking for a Customer Service Administrator to join their team due to an internal promotion.

If you are a strong administrator with a customer-focused approach and a passion for problem-solving this could be an excellent opportunity to progress your career in a fast-paced environment.

Excellent opportunities for progression are on offer.

Duties and responsibilities of the Customer Service Administrator include, but are not limited to:

Efficiently processing customer orders, tracking shipments, and coordinating logistics operations to ensure timely and accurate deliveries.
Establishing and nurturing strong relationships with clients, understanding their unique needs, and proactively seeking ways to add value to their transportation and logistics requirements.
Resolving customer issues promptly and professionally, working closely with internal teams and external partners to find effective solutions.
Contributing to ongoing process improvement initiatives, sharing feedback, and actively participating in team discussions to enhance the overall customer experience.

The Successful Applicant:

Demonstrated experience in a customer service environment, showcasing your ability to handle various customer interactions and provide exceptional support.
Outstanding verbal and written communication skills, with an empathetic and customercentric approach to interactions.
Strong analytical and problemsolving skills, enabling you to identify issues and develop effective solutions swiftly.
The capability to adapt and thrive in a dynamic and fastpaced environment, juggling multiple tasks while maintaining a positive attitude.
A collaborative mindset, with the ability to work effectively with crossfunctional teams to achieve common goals.
A keen eye for detail, ensuring accuracy in order processing and documentation.

What's on Offer: