Scheduler/driver - Rushden, United Kingdom - Serve

Serve
Serve
Verified Company
Rushden, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

This is a full time 6 month fixed term role with the possibility of being extended for a further 12 months.

SERVE is a charity (no , established in 1981, registered as a charity in 1995, and based in Rushden, Northamptonshire.

We support the North Northamptonshire residents as well as lead on Countywide Projects to reduce isolation amongst the Older Persons' population.

Our charitable activities involve a range of services for the elderly and adults with disabilities in Northamptonshire and Bedfordshire.

These include, but not limited to:

  • Community transport which includes our own accessible minibuses WAV, and cars provided by volunteer drivers.
  • Domestic Care and Personal Care for the elderly and adults with disabilities in their own homes
  • A range of physical, mental, and social activities for our beneficiaries in general and for specific groups amongst the people we serve
  • Countywide Befriending at Scale in partnership with other VCSE organisations
  • Informal Carers respite support
Some 4,000 elderly and disabled people benefit from one or more of the above services.


The role of scheduler is to allocate transport journeys to volunteer drivers in a consistent manner using the Transport Software provided.

Driving responsibilities to take place as and when required.


Key Responsibilities:

  • Take transportation bookings over the phone in reception or through our online platform
  • Allocate journeys to volunteer drivers who use their own vehicles or SERVE's fleet vehicles in a timely manner
  • Communicate effectively with the beneficiaries and volunteers and assist with queries on disabled access
  • Liaise with the Transport Manager to ensure volunteers have appropriate training on the vehicles and supporting disabled beneficiaries
  • Ensure records of beneficiaries and volunteers are accurate, uptodate and stored in line with data protection legislation
  • Carry out any other duties consistent with the responsibilities of this post
  • Drive the minibus/WAV as required
Required Experience

  • Experience working in workforce management, logistics or analytics (or similar environment)
  • Experience working in a fastpaced environment
  • Experience of scheduling rotas
  • Experience of Microsoft Office software and computer literate
Desired Experience

  • Experience and/or understanding of Community Transport and the importance of accessible travel
  • Experience of working with people with disabilities
  • Experience working within a voluntary organisation
  • Personal experience of volunteering
Skills Criteria

  • Excellent IT skills, Microsoft 365 knowledge
  • Experienced with using different scheduling software packages
  • Excellent interpersonal skills
  • Excellent telephone, verbal and written skills
  • Ability to work on own initiative and as part of a team
  • Must be willing to have an enhanced DBS check through the Disclosure and Barring Service
  • Able to drive the WAV and support volunteers
  • Driver's License Required
  • D1 on drivers licence is essential

Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Salary:
£24,500.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:


  • Driving: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Application deadline: 08/04/2024


Reference ID:
Scheduler/Driver
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