Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team.

Job Title:
Security Officer

Timings: 10:00-22:00 Need to be available for an earlier start when required

Location:
Hammersmith

Rate:
£12.20 per hour

Contracted Hours:
Monday - Friday 60 Hours Weekly

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

A competitive wage
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Role:

You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

Responsibilities:

Deliver outstanding customer service to staff and visitors.
Be flexible and adaptable to all tasks or challenges.
Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated.
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional, and respectful.
Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided.
All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood, and followed.
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations.
To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner
To be resilient to working in the most sensitive environments, always dealing with any conflict with a respectful and empathic approach
Act in accordance with Company Policies and Procedures and our Code of Conduct

Security Specific Responsibilities:

Ensuring that no unauthorised persons are permitted in prohibited areas.
Check identity and credentials of staff, contractors and visitors where required.
Work with all colleagues to ensure the integrity of security on the site.
Early identification and mitigation of any threats to persons, premises, or property, escalating where appropriate to do so.
Rotation on different posts
Direct all deliveries as required (to the Loading Bay)
Respond to alarms
Key Control
Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.

Essential Skills:

Excellent oral & written communication skills, interpersonal skills, and confidence
Worked within a large team.
Exceptional customer service skills
Reliable, trustworthy, and punctual
Resilient and calm under pressure with the ability to multitask and prioritise to help solve problems and overcome challenges.
Selfconfidence and an interest in selfdevelopment.
Assistance with events set up & break down. (Some light manual handling may be required).
Physically able to conduct all responsibilities associated with the roles documented.
Ability to work to instruction and on your own initiative where required.
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment.
Flexibility regarding working practices, hours, and responsibilities.
A current and valid DS SIA license ( as a minimum) as occasional alcohol sales on site
Enhanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field.
First Aid at work or the ability to train and retain this qualification.
Operation of CCTV/access control communications in an appropriate manner

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice
Previous experience of the security industry and / or within the hospitality sector or corporate environment
Applicants from the local area welcomed

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