Orthotics Administrator - Telford, United Kingdom - Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
2 weeks ago
Description
Input referral details and process patient appointments using the Sema Helix patient administration system Liaise regularly with RJAH Orthotic Department and Despatch at RJAH to query, chase up outstanding orders.
Prep clinics, assembling orthoses, referrals and notes according to the computerised list ensuring everything is ready for the Orthotists and taking necessary action chasing orthoses, cancelling/postponing patients when orthoses have not been received.
Dealing with telephone enquiries from patients regarding appointments and expected delivery dates. Dealing with incoming mail, sorting, distributing and acting on as required.
Light manual handling protocol needs to be followed when moving deliveries from area to area as goods are processed through system and a part of the job involves a combination of standing, bending and lifting.
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