Client Support Executive - Wimbledon, United Kingdom - Oleeo

Oleeo

Verified Company

Wimbledon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What will you be doing?

This is a fantastic opportunity to work with a worldleading erecruitment product and engage with a prestigious client base. You will need to be customer focussed, with an interest in IT/Technology. We are open to considering those with a strong customer focussed skill set, who are able to demonstrate an interest in developing IT skills, or who have come from a recruitment or HR background and want to join the innovative world of erecruitment.

Key responsibilities of the Client Support team:

1st point of contact for all client queries.
Provide system advice, resolve configuration issues and escalate technical issues.
Management of requests from initiation to resolution

Quickly develop your IT and customer service skills in this role and be part of a great and fun team and Company

Key skills & experience
This role would suit an individual with excellent customerfacing skills and who has a strong interest in IT. Maybe you are currently working in a software support role and want to work with prestigious clients on a worldclass web product, or you are in a customerfacing or recruitment role wanting to expand your IT skill set
Ideally, Alevel and/or degree educated
Possess excellent written communication skills
Able to work efficiently and independently when required
Excellent analytical, problem solving and multitasking skills
Flexible and adaptable mindset to critical issues occurring at pace
Excellent customerfacing skills
Strong team working skills
Knowledge of internet technologies
Passionate and curious about technology
Who are Oleeo
Oleeo means a diverse collection of things that together, make something beautiful.

That's how we see ourselves; a diverse team of technology and talent acquisition professionals who've come together to achieve something - well beautiful.

Our purpose (and passion) is to help companies attract, engage and hire amazing, diverse teams that can change the world for the better.

We've done that by assembling a diverse and growing team of our own.

We have been established for over 20 years with offices in London, New York and a presence in Asia, and are proud to list some of the world's most talented organisations like The Institute of Cancer Research, Morgan Stanley, The Metropolitan Police, and Bank of America among our customers.

What's it like to work here?
We have a terrific culture where people work hard in a friendly, equal opportunities environment with a casual dress code, and benefits including a discounted local gym membership, cycle to work scheme, as well as plenty of coffee shops nearby.

5 REASONS TO JOIN US

Behind the scenes

We love our product so much that we gave ourselves a Net Promoter Score of +52 While it's complex and challenging on the inside, it's simple and user friendly on the outside - that's what makes it interesting and exciting.

As one of the pioneers, we're not starting from scratch, we're building from great foundations.

Atmosphere
No matter where you are based, there's a great feeling of camaraderie. When we're at Oleeo we're informal and approachable - our founder Charles is always available.

There's a good balance - we have high expectations of one another and trust each other to get the job done.

Exposure

It's an exciting time to join us, we operate in the cloud HR technology market, a sector with amazing levels of innovation and growth.

From the outset, you get to work with top tier customers who are the world leaders in their sectors and see an immediate impact where you are helping them shape the future of talent acquisition.

Fun
All that you'd expect and more - lots of social events, drinks every Friday, table tennis and pool tables, bring your dog to work days and there's a discounted gym next door

**Opportunities