IT Service Manager - Salisbury, United Kingdom - Access Computer Consulting plc

Access Computer Consulting plc

Verified Company

Salisbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT SERVICE MANAGER - SC Cleared - INSIDE IR35
IT Service Manager required for a 6 month assignment based in Wiltshire. You will be required on site 4 days per week with 1 day remote.

You will require active SC Clearance or be prepared to go through SC clearance.

The Service Knowledge Manager will systematically capture, share, develop and exploit the collective knowledge of our organisation, developing a knowledge Management central store.

It is understood that this will be in ServiceNow.

A deep understanding of Service Knowledge Management in an evolving environment and a person who has previously acted as SME for a transition to a SIAM model
ITIL V3 expert level.
The ability to work alongside people to determine any capability deltas and construct a plan were necessary.
The ability to guide and carry out awareness sessions in order to knowledge transfer.
Experience of performing effectively to meet deadlines, maintaining focus in challenging

situations and adapting to find solutions that meet the needs of stakeholders

The ability to determine goals and priorities effectively and is able to stipulate the time,

activities and resources required to achieve the set goals

The ability to work independently
A proven track record of a team member and leader with experience of remote management.
Proven communication skills across multiple levels of the organisation, including senior

management.