Helpdesk Analyst - Burton-on-Trent, United Kingdom - GSA Techsource Ltd

Tom O´Connor

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Tom O´Connor

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Description

Are you an experienced Helpdesk Analyst, looking for an opportunity to work with an inclusive and well established organisation, where your role is secure?

Our client is a global gaming and gambling company, who have just landed two huge new projects and have an incredibly stable client base.

This particular role is joining a small team who take care of the corporate services side of the business, ensuring allusers have the correct equipment, which is fully functioning at all times.

The majority of the OS is Windows based, with a select few users on Mac.
OS, and you are joining a team with mixed levels of experience.


Experience required:

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Competent with Microsoft Windows 7/10:

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Good communication skills:

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Experience in a service desk environment:

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Great attention to detail:

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Logging and managing support ticket:

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Office 365

In return for your hard work you will get:

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Udemy account for professional and personal development content anytime and anywhere
:

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Employee discounts, including entry to attractions, theme parks, shopping, gifts, holiday discounts
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25 days holiday + bank holidays
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Discretionary bonus scheme
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Pension scheme
:

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Life assurance
:

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Share scheme
:

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Salary sacrifice schemes, covering childcare vouchers, cycle to work and pension contributions
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Private health care savings scheme
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Regular socials, including Christmas and Summer parties
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Birthday day off:

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Annual leave buy and sell (up to five days per year)
The role is office based in Burton on Trent, and has flexibility around working hours.

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.

All contract rates quoted are to Ltd companies.

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