Senior Learning Partner - London, United Kingdom - Marks & Spencer

Marks & Spencer

Verified Company

London, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

There's never been a better time to join the M&S learning and development team Why? Because we're on a journey change how we nurture and develop our colleagues, transforming how learning is built, implemented and delivered.

As the Senior Learning Partner for the newly formed M&S Digital & Tech team, you'll be accountable for connecting business strategy with learning priorities, ensuring effective learning outcomes that drive organisational performance.

Combining a strong commercial approach with deep expertise in learning diagnostic and consultancy, you'll build respected and trusted relationships with business partners, to identify and prioritise learning needs aligned to the business strategy and people plan.

Collaborating with peers across L&D, you'll ensure the best solutions are designed, deployed and delivered to meet the critical priorities identified across leadership, core and technical competencies, sharing insights and results along the way.

You'll facilitate/co-facilitate some learning interventions, supporting key teams or leadership groups when required. In addition, you'll help to quality assure the standard of facilitation with the Learning Delivery Team.

So, if you love to foster deep learning cultures and you are an advocate for learning as a strategic lever for remarkable business and personal growth, please keep reading

Key objectives

Be the key day to day L&D point of contact for your area, constantly optimising and identifying performance needs, and driving visibility of those to enable planning and prioritisation across the team.
Get to know and understand the strategy, plans and activities of the business unit you support. Always seeking opportunities to better connect the work of the learning team with the realities of colleagues' day to day work.
In all elements of your work drive towards consistent ways of working across the learning teams to help avoid silos and deliver a consistent learning service to the whole of M&S.
Partner with your business areas to develop cyclical and ongoing business needs analysis that creates forward visibility of learning needs and enables prioritisation and planning.
Act as a performance consultant to identify true needs and capability gaps, and appropriately challenge to reduce activity that is not strategically aligned or better solved through other (not learning) solutions
Be grounded in real world delivery with credible experience of what best in class learning experiences look like for today's workplace.
Create design briefs and work with the Learning Design Hub to create the right solutions and experiences to meet agreed priorities.
Experience leading the solution life cycle from detailed analysis, through consultative analysis, innovative design, to successful delivery and analysis of impact.
Find opportunities for process improvement which are supported by comprehensive and achievable plans for implementation.
Work across the learning teams to contribute towards design and learning experience consistency across M&S.
Leverage all the tools at your disposal to make meaningful and longlasting impact through learning. Not just a onetime intervention or event, but lasting change.
Work with key business partners across M&S to manage and promote the activities, strategy and service of the Learning & Development team. ensuring regular communications and engagement activities to ensure that learning is effective for all employees.
Be an advocate for learning as an investment in business and personal growth.
Use reporting and analysis to drive conversations with business areas and to assure the impact of learning.

Key skills

Experience influencing key stakeholders and presenting throughout the various stages for buyin and updates.
Facilitation at senior team level (team and individual development) both face to face and virtual.
Experience across leadership, core and technical competency development.
Ability to prioritise and deliver concurrent projects, with a high level of problemsolving skill.
Full learning design lifecycle experience.
Teamwork oriented with demonstrable experience working in a collaborative team environment.
Ability to use data to make informed decisions and in doing so can pivot accordingly.

LI-CP1

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.