Agency Services Coordinator - Aberdeen, United Kingdom - GAC

GAC

Verified Company

Aberdeen, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

GAC UK is looking for an Agency Services Coordinator to join our GOAS Team based in Aberdeen. Could it be you?

The Global Offshore Agency Services (GOAS) team is an account management team which prioritises and looks after all of GAC regional key accounts in the offshore industry and provides port agency solutions to its key customers globally.

The Agency Services Coordinator is tasked with looking after specific accounts and managing same both within the UK and regionally for port call and project requirements.

Reporting to the GOAS team Operations Manager, the principle role of this position is to provide operational and account management support to existing customers in support of global operations whilst assisting the manager in extending the business to potential new customers.

Such support will involve working very closely with all internal company divisions (Finance, Logistics, Bunker Fuels, and Ship Agency etc.) to coordinate vessel port calls and projects.

This role will include both operational and administrative support as required.

The key responsibilities are:

Setting up port call operations for customers, including issuing port agency appointments and negotiating rates with suppliers.
Monitoring and assessing supplier performance levels during the course of operations.
Ensuring that any customer commercial and operational agreements and contracts are adhered to at all times during the course of operations.
Supporting customer cost management processes and supplier invoice checking & processing.
Supporting customer project or port call requirements globally utilising the supplier network.
Coordinating customer PO management and assisting credit control processes for all GOAS customers.
Assisting with promoting & selling of GAC services when liaising and managing customer requirements.
Attend customer review meetings as required to assess GAC performance.
Travelling for customer sales calls or CRM meetings
Strong communication and organisational skills
Ability to multitask and prioritise
Ability to produce and maintain accurate documents
Good understanding and appreciation of a proactive safety culture
Experience using Microsoft office products
Strong attention to detail
A desire to continually improve

The Package

GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

In addition, you will receive a variety of benefits including:

38 days' annual leave per year, plus a day off on your birthday
Access to Vitality at Work Scheme
Company pension
Life assurance
Eyecare scheme
Employee assistance programme
Enhanced maternity and paternity benefits
Retail discounts scheme

GAC UK is passionate about diversity and inclusion. We joined the Diversity in Maritime Charter to underline our commitment to taking tangible steps to optimise diversity within our organisation, resulting in positive change for the benefit of all. We are committed to encouraging our people and partners to celebrate diversity and to continually review their personal and professional actions and behaviour with regard to equality.

In 2021, we launched our ten-year sustainability programme - MARS25.

Our first target date of end 2025 encourages evidenced behavioural change in line with the actions set out in our strategy, for the improved well-being of our people, and to reduce our impact on the planet.

The MARS25 mission statement is:
"We are committed to significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same."

We are committed to promoting understanding, change and better mental and physical health for all.

We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

In January 2023, we signed a partnership with MacMillan Cancer Support as our official Charity of the Year.

Together, GAC UK and Macmillan Cancer Support will be doing whatever it takes to help everyone with cancer live life as fully as they can.