Customer Support Executive - Borehamwood, United Kingdom - Tate Recruitment Limited

Tate Recruitment Limited

Verified Company

Borehamwood, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for a temporary Customer Support Executive for a prestigious Borehamwood based organisation.

The role is for approx. 3 months and could possibly go permanent in the future.

This is an office-based position, and the working hours are Monday - Friday: 9.00am to 5.30pm.

Responsibilities and Duties of a Customer Service Executive:

Dealing with financial queries from clients and customers.
Reading and reviewing legal documentation
Liaising with customers, clients and the internal customer relationship team.
Ensuring customers are promptly responded to in an empathetic and diligent manner.
Completing customer query tasks and management of customer correspondence.
Updating the database on a daily basis, tracking systems always ensuring that an accurate audit trial is in place.
Other ad hoc related tasks.

Person Specification of a Customer Service Executive:

Always interact in an enthused and empathetic manner.
Excellent communicator always answering the telephone in a polite manner.
Extremely organised with accurate keyboard skills.
Respond to complaints and queries with the appropriate solution.
Highly IT Literate competent user of Microsoft Office
Be empathetic in relation to customer queries and concerns.

Benefits include:
28 days holiday

Weekly pay

Free on-site parking

Tate Rewards scheme - including store discounts.

Tate is acting as an Employment Business in relation to this vacancy.