Customer Service and Ecommerce Executive - Beaconsfield, United Kingdom - Bucks and Berks Recruitment

Description

A fast growing online company is looking for a Customer Service and E-Commerce Executive to join their team.

The position is office based and focuses on serving customers from the web store, assisting in Amazon store management and the maintenance of the website.

It would suit someone looking to develop their marketing and SEO skills too.

This role would suit someone full time (9am - 5pm) or part time, hours to be agreed.

Duties include

• Ensure all enquiries are dealt with in a friendly, proactive, efficient, and effective manner
• Maintain a highclass customer service standard to deliver sales results for the business
• Maintain and improve our independent review feedback score
• Helping improve the usability and content on website
• Assisting with Site Maintenance projects
• Adhering to SEO best practice, enhancing website pages to improve the natural traffic to the website
• Assisting with the collation of data for new product to be loaded to the site

Skills and Experience

• Strong experience of working in a customer service role
• Excellent verbal communication skills
• Keen to develop an understanding of SEO, web copywriting, online marketing methods

As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.