Senior Salesforce Administrator - Edinburgh, United Kingdom - Wood Mackenzie

Wood Mackenzie

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

We help the world see new possibilities and inspire change for better tomorrows.

Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description:

Wood Mackenzie has an exciting opportunity for a Salesforce Administrator to join a fast paced, dynamic global business to help drive change and innovation.

This is an opportunity for a forward looking individual to work in our Global Salesforce operation.

The Senior Salesforce (SF) Administrator will work on all aspect on day-to-day operations of the Salesforce platform at Wood Mackenzie and work with the Salesforce manager to evolve the platform to underpin business success.

Main Responsibilities

Provide routine support and user maintenance for SF new starters, position changes, profile changes, leavers, user lockouts and password resets
Hands on design, configure and administer SF including, but not limited to Custom objects, Workflow rules, Custom fields, Validation Rules and Lightning components
Maintain a holistic view of all business processes and users in the system to understand crossfunctional impacts on configuration, process, workflow and reporting
Extends thirdparty product and platform integrations and their dependencies on Salesforce
Input into planning and execution of projects
Perform ongoing SF administration (managing roles and profiles, defining/creating fields, updating layouts, and report/dashboard creation)
Keeping abreast of new SF features and functionality
Assist and input into release deployments and any related data migrations
Understand the process to deploy updates, enhancements, and new system functionality
Work with the outsourced SF implementation partners (consultants)
Serves as a Subject Matter Expert (SME) for SF

Qualifications:

Knowledge & Experience

2+ years experience as a SF administrator with technical implementation, daytoday operations, and maintenance experience
SF admin and/or developer/app builder certifications
Knowledge of Salesforce CPQ (essential)
Deep understanding of SF (both Sales and Service Cloud) technical requirements, system configuration
Experience in project management or business analysis (desirable)
Experience with unit testing, deploying change sets from SF sandbox environments, and familiar with common software development practices and methodologies
Strong analytical and troubleshooting skills
Excellent written and verbal communication skills
Strong interpersonal and collaborative skills

Key Competencies

Issue identification, problem solving and analysis
Planning, implementation and control
Efficiency focused
Change orientation
Determined and resilient
Continuous improvement
Collaboration

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Additional Information

Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry.

For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making.

Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector teams are located around the world and deliver a variety of projects based on our assessment and valuation of thousands of individual assets, companies, and economic indicators such as market supply, demand, and price trends.

We have over 1,900 employees in 30 locations, serving customers in nearly 80 countries.

Together, we inspire and innovate the markets we serve - providing invaluable intelligence to help our customers overcome the toughest challenges, and make strategic decisions that will, ultimately, accelerate the world's transition to a more sustainable future.