Practice Coordinator - Stockport, United Kingdom - A&U Dental

A&U Dental
A&U Dental
Verified Company
Stockport, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Description for a Practice Coordinator

1 years dental experience
Bredbury Dental Centre

08/03/23


Job title:
Practice Coordinator


Purpose of the job

To maximise the profitability of the practice through targeted business development and effective performance and coaching of the practice team.

To ensure CQC compliance, and that professional operational standards and excellence in patient care are implemented and maintained consistently.


Responsible to
Practice Manager


Responsible for
Dental nurses, receptionists, cleaners.


Employment duties
Assist the Practice Manager in the responsibility for the management of the practice in the key areas of finance, personnel, health and safety, stock control and clinical governance

Follow practice policies and procedures and to monitor the staff and help them to follow policies and procedures

Promote, establish and maintain productive working relationships with all members of the dental team

Supervise all staff in the practice to include the following:
◦ Training
◦ Punctuality
◦ Uniforms and appearance
◦ Sickness and other leave
◦ Customer services

liaise with businesses, tradesmen and service providers

Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work


Key management tasks

Finance
Work with the Practice Manager and business to ensure the efficient and effective management of the practice

Ensure adherence and monitor performance against the business plan

Ensure all monies are banked appropriately and ensure effective credit control methods are in place including payments of invoices and collection of outstanding debts

Develop and influence the practice marketing plan


Administration
Develop and keep up-to-date all practice policies and procedures, train practice staff in their use absence and ensure that the relevant procedures are followed at all times

Manage implementation of the practice clinical governance system

Ensure maintenance and back-up of the practice computer system

Control inventory and stock ordering system

Liaise with reps and negotiate best prices for dental materials and equipment


Health and Safety, equipment maintenance
Perform the duties of a Health and Safety Manager and ensure that all staff are aware of and adhere to appropriate health and safety policies and procedures

Ensure that all practice equipment is maintained and serviced in accordance with the manufacturer's instructions and practice policies


Personnel
Undertake appropriate HR duties in respect of recruitment and selection, induction, training, monitoring of CPD,

Keep and monitor staff records including sickness and other absence and annual leave

Ensure effective communication of all staff including regular 121's with Heads of departments and associates.

In the absence of the Practice Manager Organise and chair practice meetings monthly

Identify your own training and development needs and complete them as agreed with your line manager


Patients
Ensure efficient running of the patient recall system

Manage the practice complaints system

Manage and respond to patient queries

Ensure that patient literature is kept up-to-date including practice leaflets and the practice website


Job Types:
Full-time, Permanent


Salary:
From £12.00 per hour


Benefits:


  • Free parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Stockport: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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