Service Advisor - Southampton, United Kingdom - Perfect Placement Automotive Recruitment
Description
Vehicle Service Advisor Required - Southampton, Hampshire- Monday to Friday 08:00 18:00, 1 in 3 Sat's 08:30 18:00
- Basic Salary up to £26,000, OTE £33,000 +
- Excellent Bonus Structure
- Team Avg £500 Bonus per month
- 21 Days Holiday + Bank Holidays
- Franchised Dealership, Large Group
Our Client, a Well-known Dealership, requires a Vehicle Service Advisor to work within their busy Service Department in the Southampton, Hampshire area.
Our client represents a well-respected brand, with great product, a strong market share and a plentiful stock featuring a wide range of vehicles.
Our client is happy to consider non-motor trade backgrounds from individuals who look to provide a 1st class customer service, are hungry to sell additional products and have a positive attitude within their work.
We've worked with this client for several years, they provide a family feel to their working environment, with the bonus of being a large enough group for career progression and personal development.
What's in it for you as a Service Advisor?
- A Competitive Basic Salary of £26,000
- A fantastic Bonus Structure with OTE more than £33,000
- Full Training and Development
- A supportive Management Structure
- Subsidised Manufacturer Car Purchase schemes for your family
- Discounted MOT and servicing
- Future Development Opportunities with a Large Group
- Access to a large stock with regular deliveries
Duties of a Service Advisor with our Client:
- Attending to customers when dropping off and collecting their vehicles for service/repair.
- Taking accurate notes of the customer's requests and communicating them to the workshop team.
- Keeping customers updated during the day with the progress of their vehicle
- Costing and gaining permission for any additional work found.
- Preparing and presenting the customer invoice and associated paperwork.
- Giving a full explanation to the customer of the work undertaken.
- Presenting service products such as service plans, extended warranties etc.
What our client expects of their Service Advisor:
- IT literate
- Customer focused
- Ability to upsell
- Excellent customer satisfaction skills
- Confident communication skills
- Ideally experience with Pinnacle DMS
- Organisation skills and being able to manage customer appointments.
- Full UK Driving Licence.
- Preferably Clean
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Service advisor, please do not hesitate to contact Stuart Farry at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today.
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