Customer Operations Executive - Nottinghamshire, United Kingdom - Cherry Professional

Cherry Professional

Verified Company

Nottinghamshire, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Nottinghamshire

Job Type:
Temporary

Contact Phone:

Sector:
Administration and Business Professionals

Salary:11.28

Start Date:

Consultant:
Kate Lavery

**Customer Operations Executive

Nottingham City Centre

- £22,000 per annum

Temporary to permanent**Do you have experience in providing first class service with a passion for putting
customers first and helping them with their decision making process? If so, keep reading

This is a fantastic opportunity to join a new and growing business.

Responsibilities:

Provide excellent
customer service to all customers
Respond to all customer service tickets generated
Manage relationships with customers, ensuring communications are responded to in line with service level agreements.
Monitor and provide solutions using the organisations products and services
Perform manual verification checks on financial documents.
Create and update content on website help-centre/FAQs
Handle the
customer journey from start to finish.

Ideal Person:
Customer focused
Experience in
Customer Care
Experience working in target driven environment
Ability to communicate in a professional and polite manner
Self starter who can prioritise and manage their own work-load and time
Previous
Reference Industry Experience (desired)
Experience working with
Insurance Products (desired)

Benefits:

Company pension scheme
Cycle to work scheme
Adaptable family-orientated working environment
Starting with 25 holidays a year

Other roles you may have applied for**:Customer Operations, Customer Service Administrator, Referencing Administrator, Customer Support Executive, Customer Service Advisor