Administrator - Bury St. Edmunds, United Kingdom - Atalian Servest
Description
Job Reference:
GRP/DY/02-02/796/RP
Job Title:
Administrator
Location:
Bury St Edmunds - _Applicants must have the right to work in the UK_
Salary:
Competitive
Contract:
Permanent
Hours per week:
Monday to Friday hours per week
Business Overview
The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.
Job Overview
We are currently recruiting for Administrator to join our passionate and driven team based at our client's site in Bury St Edmunds.
Benefits
- Access to Wagestream a financial wellbeing tool
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Atalian Servest Superstar Awards
Key Responsibilities:
Time & Attendance Monitoring
- Proactively monitoring scheduled shifts as they go live to ensure that staff attend & comply with the book on process
- Escalating absence to the relevant local operational management
- Using available resources to remedy nonattendance
- Ensuring that all sites have an accurate base rota
- Ensuring that the site card and personnel cards relevant to resource have accurate:
- Training Records
- Individual Diary Events including blow outs, sickness and holidays
- Holiday rules for employees
- Pay rates
- Employee contact info
- Handling tasks, such as generating reports and presentations, setting up meetings, communicating agendas and minutes.
- Providing realtime scheduling support by booking appointments and preventing conflicts.
- Coordinating arrangements which fall outside the realm of the Atalian Servest helpdesk.
- Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
- Responsibility for managing and updating the clients' extra works trackers.
- Raising quotes based on agreed rates with our client and sending them to the relevant centre for approval.
- Seeking updates on open tasks from the Operations Team/HD/Account Management team.
- Reporting on KPI's to account managers and National Support Manager.
- Subcontractor Liaison.
- Be comfortable with liaising and supporting key stakeholders within Atalian Servest.
- Create and continuously improve the processes that support this role.
- Data analysis.
- Assist with general operational recruitment tasks.
- Assist with the security vetting of employees.
- General adhoc administrative tasks.
- Reporting weekly labour reconciliations from the Timegate reporting suite to the relevant stakeholders. Eg 447, reports etc
- Creativity is required in the non routine aspects of the position e.g., reports on simple routine matters, suggesting improvements to existing reporting utilising the scheduling platforms reporting suite to report relevant information.
- The postholder will be required to make decisions on less routine matters e.g., what to include in simple reports, recommendations for improvements in working practices.
- Working in a busy environment the postholder would be expected to manage and prioritise workloads making sure queries are dealt with as they arise and rearranging work to meet any proposed deadlines.
The postholder's desirable professional skills will include:
- An ability to use Microsoft (Word & Excel) and Teams for letters, reports etc.
- A good understanding of administrative procedures.
- Good communication, literacy, and numeracy skills.
- Computer Literacy.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)
Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.
In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.
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