No further applications will be accepted for this offer, we have other related job offers that you can find below.

Client Relationship Manager - Cole Green, United Kingdom - Alliance Cleaning Limited

Alliance Cleaning Limited

Verified Company

Cole Green, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Required experience and skill sets:

Business administration work experience
Experienced CRM system user
Experienced high level knowledge and professional use of Microsoft Applications like
Excel, Word & Power Point
Excellent ability to prepare business presentation documents
Experience of cleaning industry service and products (not a prerequisite as training will be provided)
Experience with mobile technology use and configuration for users
Supervisory experience

Required skill sets:

KEY JOB DESCRIPTIONS

To have complete ownership and responsibility for all daytoday business administration, procedures and processes linked to client Service Level Agreements.
To manage internal client data base
New Contracts and Contract Amendments
To manage client invoicing, credits, purchase orders and proforma invoices.
To build and maintain relationships with customers. Working to solve any business or technical challenges that they face.
To handle problems, and analyse communications, contracts, and negotiations. To use the information to refine company practices. Helping Alliance to maintain positive reputations with customers.
To make sure all direct and indirect client requests are dealt with according to the Company's quality standard response times.
To be commercially aware of all operational and business support activities.
To make sure all client supporting documents are created and maintained within the right filing locations.
To assist with client complaints within agreed Company timescales.
To assist with HR documentation and meetings
To provide general support for the Operations department

Cleaning Operative