Vehicle Damage Assessor - Reigate, United Kingdom - ABL One Touch

ABL One Touch

Verified Company

Reigate, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vehicle Damage Assessor

£35,000 - £40,000 per annum

Plus up to £3,000 performance related bonus per annum**
About Us:ABL was established in 1994 and has remained a leader in the field of vehicle repair ever since. ABL works in partnership with insurance companies and prides itself not only in the quality of its work but in providing excellent customer service and looksto recruit customer-focused individuals.????

The Role

Our Company has grown significantly over the last few years and with our continued success we are planning on further expansion.

Due to this sustained growth we are looking for a passionate dynamic individual who is driven and would love to join our fast-pacedteam.

We are looking for a motivated and professional Vehicle Damage Assessor (internally known as Central Engineer) who prides themselves on exceeding customer expectations and delivering the required financial performance.

Main Job Purpose

To produce accurate invoices and estimates to meet all required SLA
Cost Control, to maintain effective control of estimating costs in line with budget objectives
To ensure consistent exceptional customer service is provided
To assist in facilitating efficient site production

Key Responsibilities

To ensure the efficient and profitable costing of each repair
To produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. timescale etc.
To maintain effective control of invoicing costs in line with partners budget objectives
To support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service (total loss's, estimates etc)
To carry out initial parts assessments (IPA's) to reduce key to key & lifecycle times and maintain high customer service
Responsible for ensuring all repair methodology is in line with BS10125 standards
To comply with any reasonable directive from the management team
To identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
To support with quality of repair complaints where necessary
To identify and handle any total loss cases as applicable to SLA requirements

Who we are looking for

Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
Technical and estimating experience
To attain ATA accreditation if required by the company
Knowledge of current estimating systems i.e. Audatex, Glassmatix
Knowledge of Escribe, Glass's evaluator, Ezi methods or other
Good negotiation skills
Audatex Gold annual training

Personal Attributes