Serve Transport Assistant - Rushden, United Kingdom - SERVE

SERVE

Verified Company

Rushden, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title Transport Assistant

Reporting to Reception & Transport Team Leader

Organisation Serve

Salary £11, part time)

Contract Fixed Term Contract, 12 months

Place of work ONSITE (8 West Street, Rushden, NN10 0RT)

Hours of work 20 hours per week Monday to Friday 9.00am to 13.00pm

SERVE is a charity (no , established in 1981, registered as a charity in 1995, and based in Rushden, Northamptonshire. We support the North
Northamptonshire residents as well as lead on Countywide Projects to reduce isolation amongst the Older Person's population.

Our charitable activities involve a range of services for the elderly and adults with disabilities in Northamptonshire and Bedfordshire.

These include, but not limited to:

Domestic Care and Personal Care for the elderly and adults with disabilities in their own homes
A range of physical, mental and social activities for our beneficiaries in general and for specific groups amongst the people we serve

Job Purpose Community transport which includes our own accessible minibuses and cars provided by volunteer drivers.

Countywide Befriending at Scale in partnership with other VCSE organisations
Informal Carers respite support

Some 5,000 elderly and disabled people benefit from one or more of the above services.

Our volunteers are important and without them we would be unable to operate. We plan to grow our volunteer base and this role will be pivotal in making that change happen.

Training & development opportunities

Benefits 28 days holiday - rising to 33 with length of service (pro-rata)

Contributory pension scheme

The tasks and responsibilities shown below are not exhaustive and should be regarded only as a guide.

Job Description & Person Specification
Key Responsibilities

Assist with a busy requirements community transport Monitor refusal journeys formally scheme Maintain the reception area keeping the space tidy and clear of hazards

Scheduling using the Transport Software (main part of the role)
Assist Team Leader to ensure memberships are sent out in a timely manner
Assist the Team Leader to monitor volunteer driver insurance
Be able to fulfil emergency transport journeys and be willing to drive the wheelchair accessible vehicle (desirable)

Required Skills:

Experience in logistics, domiciliary homecare, community transport (or a similar environment)
Ability to maintain and manage accurate databases
Experience of Microsoft office software and computer literate.
Ability to build strong relationships with volunteers and service users
Exceptional communication skills
Must be able to work onsite Monday to Friday 9.00am to 13.00pm

Desired Skills

Ability to drive the wheelchair accessible vehicle (Interview)

Skills Criteria

At least 1 years proven experience of working in a similar environment
Proven experience of coordinating volunteers or staff
Excellent communication skills
Good listening skills
Experience of using Microsoft Office is essential
Ability to maintain databases through bespoke software and excel (qualifications desired)
Ability to work on own initiative and balance objectives and priorities
Drivers' License and access to a vehicle is desirable

Job Types:
Part-time, Fixed term contract

Contract length: 12 months

Part-time hours: 20 per week

Salary:
£11,440.00 per year

Benefits: