Service Delivery Lead - Bristol, United Kingdom - Lorien

Lorien
Lorien
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Service Performance Lead (IT Vendor Management)

  • Generous Salary, bonus and excellent benefits including 27 days holiday
  • 5 days a week in Bristol or Wiltshire office to encourage collaborative working
  • Hugely Progressive opportunity with chance to develop career in various direction


This is a fantastic opportunity for an IT Vendor Management professional to support IT Service operations for a huge global enterprise.

You will be integral for the entirety of the vendor and service matrix for end-to-end IT service delivery and ensure performance and delivery is aligned to business expectations/requirements.

You will be given the autonomy to identify improvements, risks, be involved with contracts/SLAs, review an analyse service performance etc.


What's on offer

  • Generous base salary (can discuss) plus 12% bonus
  • 27 days holiday
  • Free food, haircuts, hot drink all in a collaborative, friendly environment
  • 5 days a week on either site (Bristol or Wiltshire)
  • Huge Progression opportunities and change to work on a scale rarely seen
***
Requirements:
  • In
  • depth experience in the delivery and management of vendors and third
  • party suppliers
  • Strong awareness and understanding of setting and managing key performance indicators
  • Ability to create and deliver analytical reports to senior level
  • Experience in IT Service management and ability support operations in ITIL environment
More jobs from Lorien
See all jobs of Lorien