Visitor Experience Host - London, United Kingdom - Royal Academy of Arts

Royal Academy of Arts

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Please note, this role is offered on a Casual contract with flexible, ad-hoc work on weekdays, weekends, bank holidays, and public holidays. The Royal Academy of Arts is under no obligation to offer you hours. _

About this Role

The Royal Academy of Arts' Visitor Experience Hosts are the first and last impression of the Royal Academy and as such are seen as the embodiement of our values.

The Front of House teams provide assistance and information at each step of our visitor's journey, anticipating their every need.

We ensure the on-site visit is safe, welcoming, authentic and engaged - from meeting and greeting, ticket/card scanning, and the use of thoroughfares and cloakrooms to the experiences in our restaurants and cafes.

About You

You will be a dynamic, customer service focussed individual who believes in putting the needs of a varied audience at the heart of what you do.

You will have excellent customer-facing skills, and the ability to deal with a wide range of people.

You will be adaptable, friendly, helpful and provide a warm welcome, offer proactive assistance and clear information to all those visiting or working at the Academy.

You should be able to demonstrate a genuine interest in people and be able to engage with a high volume of visitors.

You may have an appreciation for the arts but more importantly you will be passionate about contributing to the RA's story.