Engineering Administrator - Dudley, United Kingdom - Hayley 247 Engineering Services Limited

Hayley 247 Engineering Services Limited
Hayley 247 Engineering Services Limited
Verified Company
Dudley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Engineering Administrator

Location:
Based in Dudley (DY1 4DA).

Salary:
Up to £22,000 depending on experience.


Contract:
Full-time, permanent.


Hayley 247 Engineering Services specialise in providing a comprehensive range of reactive and planned mechanical engineering services to a broad and diverse range of industry sectors.

We are a busy and steadily growing company in need of an Engineering Administrator.

Engineering Administrator - Main duties (not limited to):

  • Providing high levels of customer service and communication at all times
  • Project management
  • Customer liaising (external and group)
  • Customer acknowledgement of enquiries
  • Managing customer expectations to high standards
  • WIP review management
  • Maintaining realtime WIP data and entry
  • Maintaining job packs
  • Monitoring of quote performance (chasing, status updates, KPIs)
  • Parts procurement and ordering
  • Expediating of materials
  • Ensuring company processes and procedures are followed
  • Working to business standards QS9000, ISO14001 & 18001

Support Services:


  • Entering quotes onto the system
  • Booking in and out of jobs
  • Support general administration during absence and annual leave
  • Incoming call management

What we need from you:


  • Must have a recognised Mechanical Engineering qualification
  • A sound communicator
  • Customer service orientated
  • IT literate and administratively competent
  • Commercially aware
  • A natural team player
  • Familiar in working with Quality, Health and Safety, and Environmental standards
  • Salary of up to £22,000 depending on experience
  • 30 days annual leave per annum, inclusive of bank/public holidays (increasing with length of service)
  • Company pension scheme
  • Paycare scheme
  • Death in service cover
  • Wellness programmes
  • Childcare vouchers
  • Cycle to work scheme
**No agencies please.
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