
Abiola Konigbagbe
Customer Service / Support
About Abiola Konigbagbe:
Experienced Customer Service Representative with a demonstrated history of working in the utilities and financial industry. Customer Relationship Management (CRM), Bulk SMS, and Financial Accounting. Strong support professional with a Bachelor of Science (BSc) focused in Accounting from Osun State University and an MSc (in view) in International Business Management from the University of Sunderland in London.
I am a dynamic service professional with 3+ years of experience in Customer Service Delivery, business process improvement, and administration within a diverse environment that has developed and enhanced my abilities in customer management and merchandising all in the context of work and customer retention.
I have a positive outlook on life and am creative with a good eye for details. I possess strong communication abilities, am versatile and have an entrepreneurial mindset. I often adopt an open mind to problem-solving and believe in seeking multiple options in dealing with everyday workplace challenges.
I currently work for Vision Express as a member of the Optician Advisor team, which is a part of the service value chain.
I am searching for more opportunities to explore my skills. I'm eager to join a team where I can develop a future career.
Experience
Experienced Customer Service Representative with a demonstrated history of working in the utilities and financial industry. Customer Relationship Management (CRM), Bulk SMS, and Financial Accounting. Strong support professional with a Bachelor of Science (BSc) focused in Accounting from Osun State University and an MSc (in view) in International Business Management from the University of Sunderland in London.
I am a dynamic service professional with 3+ years of experience in Customer Service Delivery, business process improvement, and administration within a diverse environment that has developed and enhanced my abilities in customer management and merchandising all in the context of work and customer retention.
I have a positive outlook on life and am creative with a good eye for details. I possess strong communication abilities, am versatile and have an entrepreneurial mindset. I often adopt an open mind to problem-solving and believe in seeking multiple options in dealing with everyday workplace challenges.
I currently work for Vision Express as a member of the Optician Advisor team, which is a part of the service value chain.
I am searching for more opportunities to explore my skills. I'm eager to join a team where I can develop a future career.
Education
University of Sunderland in London - Masters Degree in View (International Business Management) August 2022- August 2023
Bachelor of Science (BSc) in Accounting (2nd Class Upper Division) Osun State University, Osun State, Nigeria.
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