Ahmed Elzeny

Dedicated engineering professional with a comprehensive academic background in Engineering Management and a strong track record in electrical engineering. Proficient in technical tools, project management, and quality control, seeking challenging engineering roles to leverage expertise in optimising processes and achieving engineering excellence.

• ElectricalServiceEngineer,BinapLTDT/APATUK,Oct2015–Present
  Conducted electrical testing, inspection, and repairs in both domestic and industrial settings, ensuring compliance and safety standards.
  Managed customer interactions, achieved targets, and maintained efficient time management .
   
• DocumentCollectionAgent,FamilyMoneySaversLtd,May2014–Oct2015
  Conducted home visits to assist clients with document collection, providing excellent customer service.
  Managed scheduling and demonstrated product knowledge.
   
• AssistantManagerMrFonexpertphonestore,Rutherglen,Glasgow,August2011–May2014 Managed store operations, including cash handling and stock replenishment.
  Conducted phone and laptop repairs while ensuring security protocols.
   
• TelesalesAgentIResponse,Glasgow,May2011–August2011
  Collaborated with the sales team to provide excellent customer service, meeting sales targets. Maintained in-depth product knowledge and customer care standards.
   
• SalesAssistantSportsDirect,ArgyleStreet,Glasgow,August2010–May2011 Delivered exceptional customer service while maintaining product knowledge.

• BachelorofEngineeringinEngineeringManagementwithHonoursUniversityWestof Scotland, September 2009 – November 2014
  Product Operation Management, Quality Control, Manufacturing Operation Management, Renewable Energy, Product Design, Prototyping, Health & Safety.
   
• HNCElectricalEngineeringAnnieslandCollege,Glasgow,Scotland,August2008-June2009 Electrical Networks, Three-Phase Systems, Electrical Safety, and Inspection.
   
• NQElectricalandElectronicEngineeringLangsideCollege,Glasgow,Scotland,August2006- June 2008
  Foundation in Electrical and Electronic Engineering.

• CPDCollegePATTestingAwareness

• LCLAwardLevel3inElectricalInstallationsBS7671:2018+A2:2022(18thEdition)

• LCLAwardLevel3inElectricalInspection,Testing,ConditionReporting,andCertification(City&
  Guilds 2391-52 Equivalent)