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Aiza Shafaqat

Aiza Shafaqat

Junior Project Manager

Telecommunications

Manchester, Manchester

Social

Services offered

I’m Aiza Shafaqat, a certified Project Manager with a strong background in managing telecom projects, call center operations, and customer-facing initiatives. With hands-on experience in coordinating cross-functional teams and overseeing end-to-end project delivery, I’m skilled in applying PRINCE2 and Agile methodologies to ensure projects are completed on time, within scope, and budget.

I excel at stakeholder management, risk identification, and financial oversight, ensuring seamless project execution and client satisfaction. My experience in both telecom and call center operations has equipped me with a unique ability to handle complex projects while maintaining high service standards. Currently seeking a Project Manager role where I can leverage my leadership skills and expertise to drive successful outcomes in dynamic environments.

Call center operations
Project manager
Project coordinator
Telecom projects
Approximate rate: £ 30 per hour

Experience

Experienced Project Coordinator with a background in managing telecom projects and call center operations. Successfully coordinated multiple projects at Clarke Telecom, ensuring on-time delivery, budget compliance, and stakeholder alignment using PRINCE2 and Agile methodologies. Proficient in financial oversight, risk management, and facilitating smooth service transitions.

Previously worked as a Vetting Administrator at Marston Holdings, where I managed customer documentation, ensured compliance, and supported customer service teams in a fast-paced environment. Skilled in project planning, stakeholder communication, and process improvement with a track record of driving successful outcomes.

Education

  • Bachelor’s in Computer Arts – Fatima Jinnah Women University, Pakistan (2016–2020)
  • PRINCE2 Foundation & Practitioner – Completed in March 2025
  • Professional Certificate in Project Management – Coursera (Expected September 2024)
  • Foundation of Project Management – Coursera

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