Ajaz Hussain

Experienced IT Software Project Manager with a Computer Science degree, PRINCE2 Foundation certified, Agile Project Management certified, Organizational Development (OD) Diploma and Change Management Diploma certified, Project Management - Scheduling and Budgeting certified, Data Analytics Using Microsoft Power BI certified for professional and detailed reporting and currently studying PRINCE 2 Practitioner, Scrum Master Training and DevOps - Application Lifecycle Management. I have successfully led diverse cloud-based projects including Microsoft Dynamics 365 (D365), Microsoft 365, AI integration, and Learning Management System (LMS) integration for the HR department.

My experience spans commercial, non-profit, and healthcare sectors, where I have leveraged Agile, waterfall and Kanban methodologies to develop robust project plans, and RAID logs, engage stakeholders effectively, oversee resource allocation, manage third-party suppliers, and ensure meticulous project document management including lessons learned documentation. In my recent role, I successfully completed the Learning Management System (LMS) project which involved a large and complex data migration, optimizing processes, and improving data accessibility.

A strong leader with a successful record of matrix management across multi-disciplinary teams. I am highly efficient at working in complex and challenging environments deploying a range of different project management methodologies such as Agile and waterfall.

I have collaborated with key stakeholders, IT departments, and the procurement team to build strong relationships and utilized business analysts to define business requirements. My experience includes working extensively with third-party suppliers to meet client needs, as well as serving as a third-party supplier to deliver effective software integration project management.

I introduced and implemented project management governance in my recent role establishing a structured and organised project management framework. I leveraged Microsoft 365 tools, including SharePoint, Microsoft Planner, and Microsoft Project, to streamline processes and enhance efficiency. Additionally, I utilized Monday.com as well.

I worked at EMIS Health for three years as a Technical Support Analyst/Trainer for primary care and as a project coordinator (3-month secondment) for software integration with third-party clients. As a project coordinator, I managed the projects from the kick-off stage to completion including onboarding of new clients by implementing EMIS and NHS prerequisites, providing access to the testing platform for integration and facilitating witness testing to ensure successful completion.

Experience in Software Delivery: Agile, SCRUM, Kanban, and Waterfall Project Management
Proficient in Agile frameworks (SCRUM, Kanban) and Waterfall methodology. Skilled in managing sprints, backlogs, milestones, and task prioritization to ensure timely sprint completion. Experienced in overseeing sequential project phases with stage signoffs, task management, facilitating business requirements documentation (BRD), and ensuring effective document management.

Specialist in Infrastructure PM Delivery (Cloud-Based Software Integration)

I have 3 years’ experience in managing small, medium and large-scale infrastructure projects including, call centre AI integration, Microsoft Dynamics 365 (ERP/CRM), Microsoft 365, Learning Management System (LMS) integration for the HR department, children and adult social care system integration for UK councils and commercial market such as legal and insurance. 

Stakeholder Management, Project Governance, Change Management, Risk Management and Reporting

Proven expertise in stakeholder management, building strong relationships, and facilitating collaboration to meet organizational objectives. Implemented structured project governance and change management processes, fostering transparency and operational efficiency. Experienced in risk and issue mitigation, and accountability in reporting. 

Budget Management, Reporting (SharePoint, Microsoft Planner and Power BI), Resource Management

Managed project budgeting using a work breakdown structure approach to identify required tasks, allocate appropriate resources, determine task durations, and calculate resource costs. Transitioned from SharePoint auto lists to Power BI to manage advance reporting for project and programme management. Task management via SharePoint and Microsoft Planner/teams, ensured efficient resource management by delegating tasks, applying matrix management, and managing accountability. 

Healthcare Project Coordinator and Technical Support

Proven experience in healthcare system integration between patient healthcare core system (EMIS Web for patient healthcare for UK GP practices across UK) and third parties under NHS prerequisites and guidelines. Extensive experience in technical support and as a technical analyst to investigate and resolve technical issues, a highly desirable and transferable skill as a project manager to support IT related projects.

Data Migration Project Delivery

Proven experience in managing large and complex data migration projects. I successfully led the data migration for a new LMS system for the HR department, overseeing data cleansing and security checks to ensure data integrity in collaboration with internal and external teams and colleagues.

Responsible for IT Infrastructure integration projects, implementing project governance and change management for organisational development.

Key role was to provide Agile and waterfall project leadership, project governance and change management, project budget management, and cross-functional collaboration with multiple departments. Project planning, implementing and managing project/program governance, clear escalation paths, and ensuring compliant and transparent operations. This includes collaborating with stakeholders, senior management, IT, procurement, HR, and external partners, to ensure project requirements and expectations are met.

Responsibilities

• Introduce/implement project governance and continuous improvement
• Introduce and implement change management
• integration projects including Microsoft Dynamics 365, Microsoft 365, AI integration (conversational AI), and Learning Management System (LMS) integration for the HR department
• Data Migration (LMS project)
• Stakeholder Management
• Budget management – work breakdown structure (WBS) to identify tasks, resources and costs
• Project Reporting via SharePoint and Power BI (transitioned to Power BI as part of change management)
• Project planning, resource allocation, tasks management, risk and issue management
• Collaborate with business analysts for business requirements, system mapping and project sponsor sign-off
• Managed and monitored bug issues with 3rd parties to ensure timely resolution during UAT stage
• Collaborate with the IT and the procurement team to allocate a suitable supplier
• Roles and responsibilities matrix management
• Application Testing Management (working with both, the internal and external IT teams for seamless testing)
• Go-live management, Hypercare service and Project completion hand-over