Akhila Kaladharan

I am Certified Salesforce Administrator(ADM 201) with over 8 Years of experience, worked on multiple CRM profiles in different domains

Application support with the use of servicenow.
Maintaining the Peoplesoft servers.
Updating the WebLogic and java patches.
Installation and configuration of NDM
Administered overall setup, configuration and maintenance of the Salesforce and Siebel application activities.
Worked on Disaster Recovery Activity for Siebel and Salesforce.
Ticket assessment using service now & Jira.
Creating SOP (Standard OperatingProcedure).
TECHNOLOGY

BACHELOR OF ENGINEERING
ANNA University | 2009 -2013